How to Send Jewelry as a Gift

We make things that work better and last longer.
Our products solve real problems with clean design and honest materials.
Three Simple Steps

Choose Your Jewelry
Select the piece you love and add it to your cart — we’ll prepare it beautifully as a gift.


Enter the Recipient’s Address
At checkout, enter the recipient’s shipping address
(instead of your own).


Add a Gift Message
Write a personal note — we’ll elegantly include it in the package.
No prices or order details will be shown.
Delivery

Shipping
We will send the jewelry directly to the recipient using a secure and insured delivery service.


Tracking
Once your order is shipped, you will receive a tracking number to follow the delivery.
Good to Know

• No pricing information will be included in the package

• All items are packed in a gift-ready box

• Orders can be canceled within 3 hours of purchase

• Want to keep it a surprise? Simply don’t tell them in advance 😉
Need Assistance?

If you need assistance choosing the perfect gift or placing your order, we’re always here to help.

Jewelry Care Guide
Best Ways to Preserve Shine and Store Your Jewelry
How can I preserve the royal shine of my jewelry?


Evening ritual:
Before going to bed, carefully remove your gold jewelry. Sleep can be a real test for delicate pieces, so make sure they have a safe place to rest.

Skip water activities
Chlorine in pools, harsh chemicals in baths, and extreme temperatures in saunas can alter the properties of metals and gemstones. Let your jewelry shine on dry land!

From the gym to the party
Intense physical activity can put excessive strain on your jewelry. Save their brilliance for calmer occasions.

Spa pleasures
Lotions and creams used during massages or cosmetic treatments can dull the shine of your jewelry. It’s best to store them separately for optimal sparkle.
How should jewelry be stored?


Soft comfort
Store your jewelry in boxes with soft lining and separate compartments. Think of them as miniature galleries where each piece can rest comfortably without touching others.

Soft fabric pouches
 For extra protection and to prevent scratches (especially important for soft metals like gold), use individual soft fabric pouches. Think of them as velvet cloaks protecting your treasures from damage.

Moisture matters
Avoid storing jewelry in boxes that absorb moisture. Humidity over time can cause discoloration, like a painting kept in a damp basement.

Diamond & Jewelry Certification
We place great importance on transparency and quality, which is why every piece of jewelry we create is accompanied by Official Certification
Diamonds 0.5 Carats and Above


For center stones weighing 0.5 carats and above, we provide a certificate issued by the Gemological Institute of America (GIA) — the world’s most respected gemological authority.

This certificate verifies the authenticity of the diamond and its key characteristics, including cut, color, clarity, and carat weight, according to international standards
Diamonds Below 0.5 Carats


Smaller diamonds are certified by the International Gemological Institute (IGI), a globally recognized institute known for its precise and reliable grading.
Finished Jewelry Pieces


All of our jewelry pieces are additionally certified by IGI. This certification confirms the authenticity of the materials used (gold and diamonds) as well as the overall quality of the piece.
What You Receive with Your Purchase


For jewelry with a diamond below 0.5 carats — you receive an IGI Certificate for the piece.
For jewelry with a diamond 0.5 carats and above — you receive two certificates:

a GIA certificate for the center diamond
an IGI certificate for the jewelry piece

This ensures that You always know exactly what You are purchasing, with full documentation to support the quality and value of Your Jewelry.

Exchange & Return Policy

We want Your jewelry to feel as perfect as the moment You chose it. If something isn’t quite right, we are here to assist You with care and attention.
Request Timeframe

• Please contact us within 3 days of receiving your order

• Returns are accepted within 7 days of delivery

• Order cancellations are possible within 3 hours of purchase
Return Requirements

To be eligible for a return, the item must:

• Be unworn and in pristine condition

• Have all original tags intact

• Show no signs of alteration or resizing

• Include original packaging and certification documents

• Have gemstones in original condition, matching their certificates
Return Shipping

• Return shipping costs are the responsibility of the buyer

• Items must be shipped via an insured, trackable jewelry delivery service (Malca-Amit or equivalent)
Shipping Responsibility

• All returns must be fully insured

• In case of loss or damage during return shipping, compensation is handled by the shipping insurance provider
Important Notice

Fine jewelry with center stones above 0.40 carats
(diamond, ruby, emerald, sapphire, alexandrite, aquamarine)
is eligible for exchange only
Non-Returnable Items

• Custom-made and personalized jewelry

• Sale items

• Items showing signs of wear or damage

• Items exposed to chemicals or improper care

• Shipping costs
Our Promise

We are always happy to find a thoughtful solution and make your experience truly exceptional.
Contact

For any questions or requests, please feel free to contact us.

Questions & Propositions